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Before we dive into the cost structures of complex litigation service providers, let’s talk about another possible solution—a “virtual” team.

In Part 1 of this series discussing complex litigation services, we started at the beginning: How do you define complex litigation services in the first place? There, we focused on the key roles composing a complex litigation team, including lead trial lawyers, the second-in-command, associates, paralegals, and others. In addition, we described the importance of having sufficient capacity—on the litigation team, the discovery team, or in terms of geographic scale—to handle truly national cases.

For our next multi-part blog series, we are going to dig into the world of complex litigation services and focus on whether it is possible to build an alternative model in the legal services marketplace that keeps quality high while disrupting market pricing. The question we are focusing on is: can a law firm provide the same quality service at a materially lower price point?

Where the magic of retention exists, it powers business productivity. Where it is lacking, the company is built on quicksand and can get mired in the muck.